Persentase orang yang kemudian menyesali setiap pilihan. Diagram batang dan catatan lengkap ditampilkan di bawah.
Keuangan
Terakhir ditinjau 2026-04-26
Kualitas bukti 3.38/5
Skor tinjauan delapan dimensi terhadap
rubrik kualitas
. Setiap dimensi dinilai 1–5.
D1 Verifikasi sumber
2/5
D2 Otoritas & independensi sumber
3/5
D3 Akurasi tingkat penyesalan
2/5
D4 Keterbandingan sumber
2/5
D5 Pola Gilovich
5/5
D6 Kualitas prosa
5/5
D7 Kelengkapan peringatan
4/5
D8 Kualitas sampel
4/5
Rata-rata3.38/5
Data proksi — tidak ada survei penyesalan langsung untuk keputusan ini. Tingkat diturunkan dari skor kepuasan dan data hambatan akses daripada pertanyaan yang langsung menanyakan tentang penyesalan. Lihat peringatan di bawah.
Penyesalan atas tindakan
Membeli mobil baru
39%
39% dari semua pembeli mobil (baru dan bekas digabung) melaporkan penyesalan pembelian
Pemilik mobil AS, panel online
retrospektif, durasi kepemilikan campuran
Penyesalan atas kelambanan
Membeli mobil bekas
39%
~21% dari semua pembeli mobil (baru dan bekas digabung) melaporkan ketidakpuasan (kebalikan kepuasan, bukan ukuran penyesalan langsung untuk mobil bekas)
Pembeli mobil AS, panel industri
2024, pasca-pembelian
% menyesal dengan pilihan ini
Membeli mobil baruMembeli mobil bekas
39%39%
balanced — Cukup seimbang — kedua pilihan membawa penyesalan serupa.
Keputusan terkait
Keputusan yang serupa secara semantik — area yang sama, kompromi yang berbeda.
About 39% of Americans who have bought a car report some form of
purchase regret, according to a LendingTree survey of 1,919 US car
owners. That figure covers all buyers — new and used combined; the
survey never separates the two, so it cannot tell us whether new-car or
used-car buyers regret more. The most common regrets are choosing the
wrong make or model (14%), overspending (10%), and not shopping around
(8%). Among recent buyers the rate spikes to 47%, then decays to 24%
for those who bought six or more years ago. A second all-buyer source,
CarGurus’ 2024 Consumer Insights Survey (n=3,150), found 79% of buyers
satisfied — again not broken out by new versus used, and satisfaction
is not the same thing as regret. Because no source isolates new-only
from used-only regret, both sides of this pair carry the same 39%
all-buyer baseline, and this entry is flagged as a proxy.
The financial mechanism is plausible even without pinning down exact
figures: new vehicles carry a substantially higher purchase price and
monthly payment than used ones, and depreciate fastest in the first
year or two of ownership. Buyers who stretched their budget are
disproportionately represented among the regretful: the LendingTree data
shows Gen Z buyers, with thinner financial cushions, regret at three
times the boomer rate (60% vs 20%). Used-car buyers commit less capital
upfront and face lower monthly payments, but trade certainty for risk —
mechanical surprises and higher maintenance costs are the primary pain
points. Cox Automotive’s 2023 study found 49% of all car buyers paid more
than expected, a figure that cuts across both segments but likely stings
more against a higher new-car baseline price than a lower used-car one.
The honest answer is that the survey data cannot rank new against used.
Neither the LendingTree nor the CarGurus study isolates new-from-used,
and the CarGurus figure measures satisfaction rather than regret. The
financial argument that committing more capital to a faster-depreciating
asset should generate more regret is plausible, but no source in the
evidence base actually measures it — so this pair reports the same
all-buyer regret rate on both sides and no measured gap.
Sumber: tindakan
Buku besar klaim
Setiap angka di bawah ini adalah apa yang dilaporkan masing-masing sumber, dengan kutipan kata demi kata yang kami andalkan dan bagaimana kami sampai pada angka kami. Klik tautan mana saja untuk memverifikasi langsung.
[1]LendingTree — Nearly 4 in 10 Who Bought a Car in the Past Year Have Regrets
Studi primer
39% of Americans who have bought a car have regrets about their purchase; 47% of those who bought within the past year regret it
Kutipan
“"Nearly 4 in 10 (39%) Americans who have bought a car have regrets about their purchase. Among those who purchased a vehicle in the past year, 47% had regrets, but this decreased as ownership terms lengthened, reaching a low of 24% for Americans who bought a car six or more years ago."
”
Data sumber dari
2024-02-14
Diakses
2026-04-26
Perhitungan
LendingTree commissioned a Qualtrics survey of 1,919 US car owners (Dec. 14-20, 2021 per the published methodology). The 39% figure covers ALL car buyers (new and used combined). The survey does NOT separate new-only from used-only regret — no new-vs-used breakdown exists anywhere in the source. We therefore cannot attribute a distinct new-car regret rate; 39% is the all-buyer baseline that applies to both sides of this pair (proxy_only). Among recent buyers (past year), the rate rises to 47%, decaying to 24% for those who bought six or more years ago.
[2]Cox Automotive — Cox Automotive's Car Buyer Journey Study Shows Satisfaction With Car Buying Improved in 2023
Studi primer
69% of consumers were highly satisfied with the buying process in 2023, up from 61% in 2022; 49% paid more than expected
Kutipan
“"The 2023 Car Buyer Journey Study presents a noteworthy increase in overall satisfaction, with 69% of consumers being highly satisfied with the process compared to 61% in the 2022 study. Regarding the price paid, 49% of buyers report paying more than expected, down from 54% in the 2022 study."
”
Data sumber dari
2023-12-05
Diakses
2026-04-26
Perhitungan
Cox Automotive's annual Car Buyer Journey study tracks satisfaction across the full buying process (new and used). The 31% not-highly- satisfied figure is consistent with LendingTree's 39% regret rate given different question framing (satisfaction vs regret). The 49% who paid more than expected provides context for why price-related regret is common.
Sumber: tidak bertindak
Buku besar klaim
Setiap angka di bawah ini adalah apa yang dilaporkan masing-masing sumber, dengan kutipan kata demi kata yang kami andalkan dan bagaimana kami sampai pada angka kami. Klik tautan mana saja untuk memverifikasi langsung.
[1]LendingTree — Nearly 4 in 10 Who Bought a Car in the Past Year Have Regrets
Studi primer
39% of Americans who have bought a car have regrets; 24% for six-plus-year owners, 47% for recent buyers
Kutipan
“"Nearly 4 in 10 (39%) Americans who have bought a car have regrets about their purchase. Among those who purchased a vehicle in the past year, 47% had regrets, but this decreased as ownership terms lengthened, reaching a low of 24% for Americans who bought a car six or more years ago."
”
Data sumber dari
2024-02-14
Diakses
2026-04-26
Perhitungan
Same LendingTree all-buyer survey used on the action side. Because the survey never separates new-only from used-only regret, there is no distinct used-car regret rate to report; the used side inherits the same 39% all-buyer baseline (proxy_only). Regret decays with ownership length (47% recent -> 24% at six-plus years), but this is a duration effect, not a new-vs-used effect.
[2]CarGurus — CarGurus Study Uncovers Shift in Car Shopper Sentiment as Prices and Selection Improve
Studi primer
79% of car buyers were satisfied with the overall experience in 2024; 35% extremely satisfied
Kutipan
“"79% of car buyers were satisfied with the overall car buying experience in 2024, with 35% being extremely satisfied. Buyer satisfaction increased from 2023 levels as prices stabilized and inventory improved."
”
Data sumber dari
2024-12-17
Diakses
2026-04-26
Perhitungan
CarGurus 2024 Consumer Insights Survey (n=3,150: 3,008 opt-in + 142 CRM sample). The 79% satisfaction figure covers ALL car buyers (new and used combined), not used-only, and satisfaction is not a regret measure. Its complement (21% dissatisfaction) is offered only as loose corroborating context that overall discontent is well below half; it is NOT used as the used-side regret rate.
Catatan
Kedua sisi kini menggunakan data berbasis AS, menghilangkan kerancuan lintas negara sebelumnya. Namun, tidak ada survei yang secara bersih memisahkan penyesalan hanya-baru dari hanya-bekas. Angka LendingTree 39% adalah semua pembeli mobil digabung; kami mengaitkannya dengan "membeli baru" karena penyesalan yang paling umum (belanja berlebih, model salah) berkorelasi dengan pembelian mobil baru yang taruhannya lebih tinggi. Angka CarGurus 21% adalah kebalikan kepuasan, bukan ukuran penyesalan langsung — tidak semua pembeli yang tidak puas mengalami penyesalan, dan sebagian pembeli yang menyesal mungkin tetap melaporkan kepuasan. Selisih 18 poin menunjukkan pembeli mobil baru mengalami penyesalan yang cukup lebih banyak, konsisten dengan komitmen finansial yang lebih tinggi dan guncangan depresiasi, tetapi polanya lebih dekat ke seimbang daripada sangat berat sebelah. Efek generasi tetap besar: penyesalan Gen Z (60%) jauh melampaui penyesalan generasi baby boomer (20%) dalam data LendingTree, menunjukkan tekanan finansial dan ketidakberpengalaman adalah prediktor yang lebih kuat daripada status baru-vs-bekas. Data survei diambil secara eksklusif dari sampel Amerika Serikat; tingkat kepuasan dan penyesalan di negara dengan struktur kelembagaan berbeda — norma konsumen, penetapan harga, dan struktur pasar — mungkin berbeda secara substansial.
